Thankyou for calling in at Juliette's Secrets. Your satisfaction with your purchase is very important. We wish to provide you with only the best quality apparel and accessories. We also wish to offer first-rate service and the convenience of shopping online. To help us provide you with the best possible service please have a quick read of the following information, designed to make shopping with us enjoyable and risk free.

Guarantee & Returns Policy

If your purchase has any defects simply return the item within seven (7) days, along with the original receipt which was enclosed with your order, and we will gladly credit your account, or exchange the item for another selection. Undergarments are not returnable for health reasons. Shipping and handling charges are not refundable.

Shipping Policy

We ship via Australia Post within Australia , usually on the same day we receive the order.

About Us

We can be reached via e-mail at:

julia@juliettessecrets.com
robyn@tightbytes.com

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.